Refund Policy

Thank you for shopping with Veloria. We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help!

Returns You have 14 days from the date of purchase to return your item. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Exchanges If you would like to exchange an item for a different size or color, please contact us within 14 days of receiving your order.

Shipping To return your product, you should mail it to:
Veloria
Uttara, Dhaka-1230, Bangladesh

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Information
If you have any questions regarding our refund policy, please contact us at:
Phone: +8801789819389‬
Email: query.veloria@gmail.com

Thank you for shopping with Veloria!